FAQ

Why do you charge the listing fee? 

To cover the processing and storage of the product. We create a tag for each item and list everything on Offer Up, Facebook marketplace, and social media to help ensure we sell your item.

What happens if my board doesn’t sell? 

All unsold items must be picked up by May 15th. If Boca Surf and Sail are confident we can sell your board you can leave it listed with us but the discounted board swap rates will not apply. All payments after the board swap will be paid out based on our standard commission rates. We keep 25% if paid by check or 15% if paid by store credit. 

What happens if I don't pick up my items before Monday at 7 PM?

Any equipment not picked up will be donated. 

How do I “swap” a board?

Swaps can be done 2 ways. 

Between Boca Surf & Sail and a customer: 

Depending on the condition of your equipment we do trade-ins for used boards in exchange for a credit towards a new surfboard.

Or if we have a used board on our rack that you want, we are open to doing a swap depending on the conditions of the board. This does not apply to consignment boards. 

Customer to customer:

if you find someone at the swap who wants to trade boards with you Boca Surf and Sail will terminate the contract for both parties. Then you can swap your board on your terms.