Orders are typically processed Monday - Friday 9am-5pm.
Orders placed online after 2:00pm EST will be processed the next business day. Please allow 1-2 business days for your order to be processed.
IWS offers Free Standard Shipping for purchases in-store or online with orders $50 and up. Standard Shipping is typically USPS first-class mail or UPS Ground. Delivery times can vary based on the destination. Not sure if this is the right option? Call us 954-427-4929.
- Excludes oversized items such as body boards, surfboards, stand up paddleboards.
- IWS shipping department reserves the right to determine what will be considered an oversized item.
IN STORE PICKUP
We LOVE visitors. Feel free to shop online and have your order ready for pickup in our store. Most orders are ready for pickup within 1-2 hours.
- Orders ready for pickup will be notified by email.
- Make sure to have your order number and photo ID ready to pick up your purchase.
- Pickup is available during standard store hours, 7 days a week.
SHIPPING WTHIN THE US
IWS offers flat rate shipping for products ordered online or in-store. Shipping prices are based on order totals excluding any shipping, handling, duties, or taxes. Excludes oversized items. Days estimated are in business days.
|Order Amount||In-Store Pickup||US Economy Ground (3-7 Days)||2 Days||Overnight|
|Clothing, Accessories, Most Items||FREE||Under $50 = $4.99 | $50+ = FREE||$19.95||CALL|
|Soft Top Surfboards||FREE||$149.00||CALL||CALL|
|Vintage Surfboards & Epoxy Surfboards||FREE||$189.00||CALL||CALL|
|Stand-Up Paddle Boards||FREE||$199.00*||CALL||CALL|
*Cost may change depending on location, size, duties, taxes, and time of delivery.
INTERNATIONAL SHIPPING (EXCLUDING OVERSIZED ITEMS)
IWS can ship any item, anywhere. Some items may require a custom quote but most items are available internationally at checkout. Our site now shows you the duties/customs charges, and shipping so there are no surprises when your package arrives. The duties and customs are paid for before the item ships. This excludes oversized items. If your country is not available at this time for us to ship directly, we will happily ship to any US based freight forwarder. You may use any company you choose. 9-5 import and BraBox are examples of local companies available. IWS does not endorse any specific company for this service. We reserve the right to adjust shipping charges as needed but will contact you before doing so.